Broadband Incident Report : : BIRMINGHAM RUBERY MUX 101 AND MSAN 301 : LOSS OF SERVICE : Reference 25519 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25519		Issue :	FINAL
	Detected Date:	21/10/2009		Detected Time:	13:51
	Start Date:	21/10/2009		Start Time:	13:34
	Actual Clear Date:	21/10/2009		Actual Clear Time:	16:45
	Incident Headline:	: BIRMINGHAM RUBERY MUX 101 AND MSAN 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	012124 012125 012145 012146 012160 012162 012168 012145 012146

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System Time Stamp: 21/10/2009 20:13