Monday, October 19, 2009

Broadband Incident Report : REDBACK ROUTER 13A AND 13B EALING : LOSS OF RESILIENCE : Reference 25331 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 25331   Issue : 1  
  Detected Date: 19/10/2009   Detected Time: 17:27  
  Start Date: 19/10/2009   Start Time: 17:27  
  Anticipated Clear Date: 20/10/2009   Anticipated Clear Time: 09:30  
     
  Incident Headline: REDBACK ROUTER 13A AND 13B EALING : LOSS OF RESILIENCE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Operational teams are carrying out remote diagnostics.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 19/10/2009 20:09

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