Broadband Incident Report : 6 MUXS IN EAST LONDON : DEGRADED LOSS OF SERVICE : Reference 25725 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25725		Issue :	2
	Detected Date:	23/10/2009		Detected Time:	16:23
	Start Date:	23/10/2009		Start Time:	16:20
	Anticipated Clear Date:	23/10/2009		Anticipated Clear Time:	20:20
	Incident Headline:	6 MUXS IN EAST LONDON : DEGRADED LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Service has been restored as of 17.13, we are now monitoring for a stability period of 3 hours. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01708 01992 0203225 0203245 0203288 0208141 0208215 0208220 0208252 0208257 0208262 0208498 0208502 0208504 0208505 0208506 0208507 0208559 0208591 0208594 0208924 0208559 0208591

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 23/10/2009 17:38