Broadband Incident Report : : SALEN DSL 101 & MORVERN MSAN 301 & STRONTIAN DSL 001 : LOSS OF SERVICE : Reference 25248 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25248		Issue :	FINAL
	Detected Date:	18/10/2009		Detected Time:	18:18
	Start Date:	18/10/2009		Start Time:	18:15
	Actual Clear Date:	19/10/2009		Actual Clear Time:	00:49
	Incident Headline:	: SALEN DSL 101 & MORVERN MSAN 301 & STRONTIAN DSL 001 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Reset of a Card This issue may have been due to a Power Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01967

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System Time Stamp: 19/10/2009 04:26