Broadband Incident Report : : OSWESTRY MUX 303 : DEGRADED SERVICE : Reference 25657 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25657		Issue :	FINAL
	Detected Date:	23/10/2009		Detected Time:	08:12
	Start Date:	23/10/2009		Start Time:	08:09
	Actual Clear Date:	23/10/2009		Actual Clear Time:	09:13
	Incident Headline:	: OSWESTRY MUX 303 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Reset of a Card BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01691

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System Time Stamp: 23/10/2009 13:59