Wednesday, October 21, 2009

Broadband Incident Report : BIRMINGHAM RUBERY MUX 101 AND MSAN 301 : LOSS OF SERVICE : Reference 25519 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 25519   Issue : 3  
  Detected Date: 21/10/2009   Detected Time: 13:51  
  Start Date: 21/10/2009   Start Time: 13:34  
  Anticipated Clear Date: 21/10/2009   Anticipated Clear Time: 17:01  
     
  Incident Headline: BIRMINGHAM RUBERY MUX 101 AND MSAN 301 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer has been tasked to site.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
012124012125012145012146012160
012162012168012145012146
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 21/10/2009 16:03

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