Broadband Incident Report : : OSWESTRY MUX 303 : DEGRADED SERVICE : Reference 25657 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25657		Issue :	1
	Detected Date:	23/10/2009		Detected Time:	08:12
	Start Date:	23/10/2009		Start Time:	08:09
	Anticipated Clear Date:	23/10/2009		Anticipated Clear Time:	10:09
	Incident Headline:	: OSWESTRY MUX 303 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Engineers are making progress towards full restoration of Service. It is likely your Broadband End Users are experiencing one or more of the following: Throughput related issues Intermittent loss of synchronisation Packet loss Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01691

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System Time Stamp: 23/10/2009 08:24