Thursday, September 3, 2009

Broadband Incident Report : 4 MUXS IN SWINDON AREA : LOSS OF SERVICE : Reference 21515 : Issue 2 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 21515   Issue : 2  
  Detected Date: 03/09/2009   Detected Time: 10:54  
  Start Date: 03/09/2009   Start Time: 10:48  
  Anticipated Clear Date: 03/09/2009   Anticipated Clear Time: 12:48  
     
  Incident Headline: 4 MUXS IN SWINDON AREA : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

Operational teams are carrying out remote diagnostics.
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Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01672
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 03/09/2009 11:26

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