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BT Wholesale - Broadband Incident Report | |||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||
BT Incident Reference: | 21373 | Issue : | FINAL | ||||||||||||
Detected Date: | 02/09/2009 | Detected Time: | 06:11 | ||||||||||||
Start Date: | 02/09/2009 | Start Time: | 06:09 | ||||||||||||
Actual Clear Date: | 02/09/2009 | Actual Clear Time: | 09:03 | ||||||||||||
Incident Headline: | BURY ST EDMUNDS MUX 302, BRANDON MUX 102 & SUTTON MUX 102 : LOSS OF SERVICE | ||||||||||||||
Incident Details: | Some of your Broadband End Users will have experiencied a loss of Broadband Service. | ||||||||||||||
Progress Details: | Service has been restored BT regrets any inconvenience this may have caused. | ||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 02/09/2009 11:44
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