Broadband Incident Report : : DORCHESTER MSAN 301 : LOSS OF SERVICE : Reference 21466 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21466		Issue :	FINAL
	Detected Date:	02/09/2009		Detected Time:	19:42
	Start Date:	02/09/2009		Start Time:	19:40
	Actual Clear Date:	02/09/2009		Actual Clear Time:	20:45
	Incident Headline:	: DORCHESTER MSAN 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Power Cycle This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01305

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System Time Stamp: 03/09/2009 00:03