Thursday, September 3, 2009

Broadband Incident Report : : BARNSLEY MUX 002: DEGRADED SERVICE : Reference 21514 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 21514   Issue : FINAL  
  Detected Date: 03/09/2009   Detected Time: 10:36  
  Start Date: 03/09/2009   Start Time: 10:35  
  Actual Clear Date: 03/09/2009   Actual Clear Time: 15:44  
     
  Incident Headline: : BARNSLEY MUX 002: DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Card Change


This issue may have been due to

an Equipment Failure

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01226
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 03/09/2009 19:30

No comments: