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BT Wholesale - Broadband Incident Report | |||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||
BT Incident Reference: | 21373 | Issue : | 6 | ||||||||||||
Detected Date: | 02/09/2009 | Detected Time: | 06:11 | ||||||||||||
Start Date: | 02/09/2009 | Start Time: | 06:09 | ||||||||||||
Anticipated Clear Date: | 02/09/2009 | Anticipated Clear Time: | 10:35 | ||||||||||||
Incident Headline: | BURY ST EDMUNDS MUX 302, BRANDON MUX 102 & SUTTON MUX 102 : LOSS OF SERVICE | ||||||||||||||
Incident Details: | At the moment some of your Broadband End Users will be experiencing a loss of Broadband service. | ||||||||||||||
Progress Details: | BT is making progress towards full restoration of Service. Latest Update: An Engineer is on site carrying out further diagnostics. Further updates will be provided as soon as possible. | ||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 02/09/2009 09:37
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