Wednesday, September 2, 2009

Broadband Incident Report : BURY ST EDMUNDS MUX 302, BRANDON MUX 102 & SUTTON MUX 102 : LOSS OF SERVICE : Reference 21373 : Issue 6 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 21373   Issue : 6  
  Detected Date: 02/09/2009   Detected Time: 06:11  
  Start Date: 02/09/2009   Start Time: 06:09  
  Anticipated Clear Date: 02/09/2009   Anticipated Clear Time: 10:35  
     
  Incident Headline: BURY ST EDMUNDS MUX 302, BRANDON MUX 102 & SUTTON MUX 102 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer is on site carrying out further diagnostics.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01223012840135301842LLEA0
01223012840135301842
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 02/09/2009 09:37

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