Thursday, September 3, 2009

Broadband Incident Report : : DORCHESTER MSAN 301 : LOSS OF SERVICE : Reference 21466 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 21466   Issue : FINAL  
  Detected Date: 02/09/2009   Detected Time: 19:42  
  Start Date: 02/09/2009   Start Time: 19:40  
  Actual Clear Date: 02/09/2009   Actual Clear Time: 20:45  
     
  Incident Headline: : DORCHESTER MSAN 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Power Cycle

This issue may have been due to
an Equipment Failure


BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01305
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 03/09/2009 00:03

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