Wednesday, September 2, 2009

Broadband Incident Report : BURY ST EDMUNDS MUX 302 & BRANDON MUX 102: LOSS OF SERVICE : Reference 21373 : Issue 4 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 21373   Issue : 4  
  Detected Date: 02/09/2009   Detected Time: 06:11  
  Start Date: 02/09/2009   Start Time: 06:09  
  Anticipated Clear Date: 02/09/2009   Anticipated Clear Time: 09:00  
     
  Incident Headline: BURY ST EDMUNDS MUX 302 & BRANDON MUX 102: LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer has been tasked to site.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
012230128401842
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 02/09/2009 07:34

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