Broadband Incident Report : : DORCHESTER MSAN 301 : LOSS OF SERVICE : Reference 21466 : Issue 3 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21466		Issue :	3
	Detected Date:	02/09/2009		Detected Time:	19:42
	Start Date:	02/09/2009		Start Time:	19:40
	Anticipated Clear Date:	02/09/2009		Anticipated Clear Time:	23:45
	Incident Headline:	: DORCHESTER MSAN 301 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Service has been restored as of 20:45, we are now monitoring for a stability period of 3 hours. ----------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01305

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 02/09/2009 22:13