Broadband Incident Report : : BRUTON MUX 101 : LOSS OF SERVICE : Reference 21458 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21458		Issue :	FINAL
	Detected Date:	02/09/2009		Detected Time:	17:53
	Start Date:	02/09/2009		Start Time:	17:52
	Actual Clear Date:	03/09/2009		Actual Clear Time:	03:00
	Incident Headline:	: BRUTON MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to SELECT ONE OF THE OPTIONS BELOW an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01749

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System Time Stamp: 03/09/2009 05:56