Broadband Incident Report : BARNSLEY MUX 002: DEGRADED SERVICE : Reference 21514 : Issue 5 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21514		Issue :	5
	Detected Date:	03/09/2009		Detected Time:	10:36
	Start Date:	03/09/2009		Start Time:	10:35
	Anticipated Clear Date:	03/09/2009		Anticipated Clear Time:	15:17
	Incident Headline:	BARNSLEY MUX 002: DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: An Engineer is on site carrying out further diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01226

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 03/09/2009 14:19