Wednesday, September 2, 2009

Broadband Incident Report : : BRUTON MUX 101 : LOSS OF SERVICE : Reference 21458 : Issue 3 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 21458   Issue : 3  
  Detected Date: 02/09/2009   Detected Time: 17:53  
  Start Date: 02/09/2009   Start Time: 17:52  
  Anticipated Clear Date: 03/09/2009   Anticipated Clear Time: 00:17  
     
  Incident Headline: : BRUTON MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:



Operational teams are carrying out further remote diagnostics.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01749
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 02/09/2009 23:22

No comments: