Sunday, July 5, 2009

Broadband Incident Report : ABERDEEN MUX 101 & MSAN 303 : LOSS OF SERVICE : Reference 16684 : Issue 1 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16684   Issue : 1  
  Detected Date: 05/07/2009   Detected Time: 11:16  
  Start Date: 05/07/2009   Start Time: 11:16  
  Anticipated Clear Date: 05/07/2009   Anticipated Clear Time: 16:09  
     
  Incident Headline: ABERDEEN MUX 101 & MSAN 303 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Service has been restored as of 15.25, we are now monitoring for a stability period of 3 hours.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
012240207222
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 05/07/2009 16:11

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