Friday, July 10, 2009

Broadband Incident Report : : LLANDUDNO MUX 101 : DEGRADED SERVICE : Reference 17032 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 17032   Issue : FINAL  
  Detected Date: 09/07/2009   Detected Time: 11:00  
  Start Date: 09/07/2009   Start Time: 10:59  
  Actual Clear Date: 10/07/2009   Actual Clear Time: 06:01  
     
  Incident Headline: : LLANDUDNO MUX 101 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a Fibre fault repair
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01492
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 10/07/2009 06:38

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