Broadband Incident Report : NEWCASTLE UNDER LYME MUX 102 : DEGRADED SERVICE : Reference 16857 : Issue 2 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	16857		Issue :	2
	Detected Date:	07/07/2009		Detected Time:	12:32
	Start Date:	07/07/2009		Start Time:	12:32
	Anticipated Clear Date:	07/07/2009		Anticipated Clear Time:	16:00
	Incident Headline:	NEWCASTLE UNDER LYME MUX 102 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Service has been restored as of 13:00, we are now monitoring for a stability period of 3 hours. ----------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01782

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System Time Stamp: 07/07/2009 13:50