Tuesday, July 7, 2009

Broadband Incident Report : NEWCASTLE UNDER LYME MUX 102 : DEGRADED SERVICE : Reference 16857 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16857   Issue : 2  
  Detected Date: 07/07/2009   Detected Time: 12:32  
  Start Date: 07/07/2009   Start Time: 12:32  
  Anticipated Clear Date: 07/07/2009   Anticipated Clear Time: 16:00  
     
  Incident Headline: NEWCASTLE UNDER LYME MUX 102 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.  
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update: Service has been restored as of 13:00, we are now monitoring for a stability period of 3 hours.
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Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01782
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 07/07/2009 13:50

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