Monday, July 6, 2009

Broadband Incident Report : : BILSTON MUX 101 : LOSS OF SERVICE : Reference 16744 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16744   Issue : FINAL  
  Detected Date: 06/07/2009   Detected Time: 10:40  
  Start Date: 06/07/2009   Start Time: 10:33  
  Actual Clear Date: 06/07/2009   Actual Clear Time: 11:25  
     
  Incident Headline: : BILSTON MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a replacement of fibre tail in exchange caused by
a Fibre Fault


BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01902
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 06/07/2009 14:37

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