Sunday, July 5, 2009

Broadband Incident Report : : KIRKWALL ATM 2 : PARTIAL LOSS OF SERVICE : Reference 16673 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16673   Issue : FINAL  
  Detected Date: 05/07/2009   Detected Time: 09:07  
  Start Date: 05/07/2009   Start Time: 09:07  
  Actual Clear Date: 05/07/2009   Actual Clear Time: 16:40  
     
  Incident Headline: : KIRKWALL ATM 2 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Connector Change

This issue may have been due to
SELECT ONE OF THE OPTIONS BELOW
A Power Failure

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 05/07/2009 18:25

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