Broadband Incident Report : : KIRKWALL ATM 2 : PARTIAL LOSS OF SERVICE : Reference 16673 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	16673		Issue :	FINAL
	Detected Date:	05/07/2009		Detected Time:	09:07
	Start Date:	05/07/2009		Start Time:	09:07
	Actual Clear Date:	05/07/2009		Actual Clear Time:	16:40
	Incident Headline:	: KIRKWALL ATM 2 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Connector Change This issue may have been due to SELECT ONE OF THE OPTIONS BELOW A Power Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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System Time Stamp: 05/07/2009 18:25