Broadband Incident Report : : AYCLIFFE MUX 101 : LOSS OF SERVICE : Reference 17199 : Issue 4 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	17199		Issue :	4
	Detected Date:	10/07/2009		Detected Time:	22:50
	Start Date:	10/07/2009		Start Time:	22:47
	Anticipated Clear Date:	11/07/2009		Anticipated Clear Time:	03:25
	Incident Headline:	: AYCLIFFE MUX 101 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Service has been restored as of 00:25, we are now monitoring for a stability period of 3 hours. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01325

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System Time Stamp: 11/07/2009 00:47