Broadband Incident Report : : BILSTON MUX 101 : LOSS OF SERVICE : Reference 16662 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	16662		Issue :	FINAL
	Detected Date:	05/07/2009		Detected Time:	03:41
	Start Date:	05/07/2009		Start Time:	03:37
	Actual Clear Date:	05/07/2009		Actual Clear Time:	05:22
	Incident Headline:	: BILSTON MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Power Cycle This issue may have been due to a Fibre Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01902

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System Time Stamp: 05/07/2009 05:43