Broadband Incident Report : : NEWCASTLE UNDER LYME MUX 102 : DEGRADED SERVICE : Reference 16857 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	16857		Issue :	FINAL
	Detected Date:	07/07/2009		Detected Time:	12:32
	Start Date:	07/07/2009		Start Time:	12:32
	Actual Clear Date:	07/07/2009		Actual Clear Time:	13:00
	Incident Headline:	: NEWCASTLE UNDER LYME MUX 102 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Software Download This issue may have been due to a Data Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01782

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System Time Stamp: 07/07/2009 16:07