Broadband Incident Report : KERESLEY DSL 101 : LOSS OF SERVICE : Reference 16685 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	16685		Issue :	FINAL
	Detected Date:	05/07/2009		Detected Time:	11:35
	Start Date:	05/07/2009		Start Time:	11:35
	Actual Clear Date:	05/07/2009		Actual Clear Time:	13:00
	Incident Headline:	KERESLEY DSL 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Reseat This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0247626 0247627 0247633 0247672 0247676 0247626 0247627 0247633 0247672

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System Time Stamp: 05/07/2009 17:31