Broadband Incident Report : ABERDEEN MUX 101 & MSAN 303 : LOSS OF SERVICE : Reference 16684 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	16684		Issue :	FINAL
	Detected Date:	05/07/2009		Detected Time:	11:16
	Start Date:	05/07/2009		Start Time:	11:16
	Actual Clear Date:	05/07/2009		Actual Clear Time:	15:25
	Incident Headline:	ABERDEEN MUX 101 & MSAN 303 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01224 0207222

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 05/07/2009 18:38