Broadband Incident Report : : AYCLIFFE MUX 101 : LOSS OF SERVICE : Reference 17199 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	17199		Issue :	FINAL
	Detected Date:	10/07/2009		Detected Time:	22:50
	Start Date:	10/07/2009		Start Time:	22:47
	Actual Clear Date:	11/07/2009		Actual Clear Time:	00:25
	Incident Headline:	: AYCLIFFE MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored at 00:25 by completing a power cycle. This issue may have been due to an equipment failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01325

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System Time Stamp: 11/07/2009 03:29