Broadband Incident Report : : AYCLIFFE MUX 101 : LOSS OF SERVICE : Reference 17199 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	17199		Issue :	1
	Detected Date:	10/07/2009		Detected Time:	22:50
	Start Date:	10/07/2009		Start Time:	22:47
	Anticipated Clear Date:	11/07/2009		Anticipated Clear Time:	00:47
	Incident Headline:	: AYCLIFFE MUX 101 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01325

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System Time Stamp: 10/07/2009 22:57