Broadband Incident Report : : BBCAT3 AT FARADAY : DEGRADED SERVICE : Reference 21917 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21917		Issue :	FINAL
	Detected Date:	08/09/2009		Detected Time:	11:35
	Start Date:	08/09/2009		Start Time:	11:33
	Actual Clear Date:	08/09/2009		Actual Clear Time:	11:40
	Incident Headline:	: BBCAT3 AT FARADAY : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Reboot of Software This issue may have been due to a Data Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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System Time Stamp: 08/09/2009 13:17