Monday, September 7, 2009

Broadband Incident Report : BRAINTREE ADSL 104 : DEGRADED SERVICE : Reference 21827 : Issue 3 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 21827   Issue : 3  
  Detected Date: 07/09/2009   Detected Time: 11:48  
  Start Date: 07/09/2009   Start Time: 11:45  
  Anticipated Clear Date: 07/09/2009   Anticipated Clear Time: 14:03  
     
  Incident Headline: BRAINTREE ADSL 104 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.  
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer has been tasked to site.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01376
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 07/09/2009 13:04

No comments: