Broadband Incident Report : : SUMMERTOWN MUX 101 : LOSS OF SERVICE : Reference 22158 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22158		Issue :	FINAL
	Detected Date:	10/09/2009		Detected Time:	12:03
	Start Date:	10/09/2009		Start Time:	11:54
	Actual Clear Date:	10/09/2009		Actual Clear Time:	13:25
	Incident Headline:	: SUMMERTOWN MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a card change This issue may have been due to a hardware failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01865

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System Time Stamp: 10/09/2009 16:36