Broadband Incident Report : : KIRKWALL MUX 101 : LOSS OF SERVICE : Reference 21850 : Issue 2 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21850		Issue :	2
	Detected Date:	07/09/2009		Detected Time:	14:59
	Start Date:	07/09/2009		Start Time:	14:59
	Anticipated Clear Date:	07/09/2009		Anticipated Clear Time:	15:47
	Incident Headline:	: KIRKWALL MUX 101 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Service has been restored as of 15:10, we are now monitoring for a stability period of 3 hours. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01856

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System Time Stamp: 07/09/2009 15:53