Thursday, September 10, 2009

Broadband Incident Report : : WORCESTER SAINT PETERS MUX 101 : DEGRADED SERVICE : Reference 22193 : Issue 3 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 22193   Issue : 3  
  Detected Date: 10/09/2009   Detected Time: 18:03  
  Start Date: 10/09/2009   Start Time: 18:00  
  Anticipated Clear Date: 10/09/2009   Anticipated Clear Time: 23:20  
     
  Incident Headline: : WORCESTER SAINT PETERS MUX 101 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

Service has been restored as of 20:40, we are now monitoring for a stability period of 3 hours.

Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
01905
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 10/09/2009 20:51

No comments: