Broadband Incident Report : : BRAINTREE ADSL 104 : DEGRADED SERVICE : Reference 21827 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21827		Issue :	FINAL
	Detected Date:	07/09/2009		Detected Time:	11:48
	Start Date:	07/09/2009		Start Time:	11:45
	Actual Clear Date:	07/09/2009		Actual Clear Time:	15:40
	Incident Headline:	: BRAINTREE ADSL 104 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a power cycle. This issue may have been due to an equipment failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01376

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System Time Stamp: 07/09/2009 19:05