Broadband Incident Report : BRAINTREE ADSL 104 : DEGRADED SERVICE : Reference 21827 : Issue 2 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21827		Issue :	2
	Detected Date:	07/09/2009		Detected Time:	11:48
	Start Date:	07/09/2009		Start Time:	11:45
	Anticipated Clear Date:	07/09/2009		Anticipated Clear Time:	13:45
	Incident Headline:	BRAINTREE ADSL 104 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Operational teams are carrying out remote diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01376

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Incident Manager - Automatic Mailer.
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System Time Stamp: 07/09/2009 12:16