Saturday, September 12, 2009

Broadband Incident Report : STOURPORT MSAN 001 : LOSS OF SERVICE : Reference 22315 : Issue 3 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 22315   Issue : 3  
  Detected Date: 12/09/2009   Detected Time: 18:01  
  Start Date: 12/09/2009   Start Time: 17:52  
  Anticipated Clear Date: 12/09/2009   Anticipated Clear Time: 19:52  
     
  Incident Headline: STOURPORT MSAN 001 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer has been tasked to site.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01299
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 12/09/2009 18:51

No comments: