Broadband Incident Report : : NEWCASTLE MUX 101: LOSS OF SERVICE : Reference 22266 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22266		Issue :	FINAL
	Detected Date:	11/09/2009		Detected Time:	16:36
	Start Date:	11/09/2009		Start Time:	16:30
	Actual Clear Date:	11/09/2009		Actual Clear Time:	20:30
	Incident Headline:	: NEWCASTLE MUX 101: LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Reboot Of Application This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	019120 019121 019122 019123 019124 019126 019122 019123

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System Time Stamp: 12/09/2009 00:13