Friday, September 11, 2009

Broadband Incident Report : : CRANLEIGH HOST MUX 101 & LOXWOOD CHILD MUX 101: INTERMITTENT LOSS OF SERVICE : Reference 22277 : Issue 4 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 22277   Issue : 4  
  Detected Date: 11/09/2009   Detected Time: 19:26  
  Start Date: 11/09/2009   Start Time: 19:23  
  Anticipated Clear Date: 12/09/2009   Anticipated Clear Time: 00:36  
     
  Incident Headline: : CRANLEIGH HOST MUX 101 & LOXWOOD CHILD MUX 101: INTERMITTENT LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer has been tasked to site.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
0140301483
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 11/09/2009 23:45

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