Broadband Incident Report : : BRAINTREE ADSL 104 : DEGRADED SERVICE : Reference 21827 : Issue 5 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21827		Issue :	5
	Detected Date:	07/09/2009		Detected Time:	11:48
	Start Date:	07/09/2009		Start Time:	11:45
	Anticipated Clear Date:	07/09/2009		Anticipated Clear Time:	18:40
	Incident Headline:	: BRAINTREE ADSL 104 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: An Engineer is on site carrying out further diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01376

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System Time Stamp: 07/09/2009 18:09