Broadband Incident Report : : NEWCASTLE MUX 101: LOSS OF SERVICE : Reference 22266 : Issue 5 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22266		Issue :	5
	Detected Date:	11/09/2009		Detected Time:	16:36
	Start Date:	11/09/2009		Start Time:	16:30
	Anticipated Clear Date:	11/09/2009		Anticipated Clear Time:	23:30
	Incident Headline:	: NEWCASTLE MUX 101: LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Service has been restored as of 20:30, we are now monitoring for a stability period of 3 hours. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	019120 019121 019122 019123 019124 019126 019122 019123

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System Time Stamp: 11/09/2009 21:16