Friday, September 11, 2009

Broadband Incident Report : : NEWCASTLE MUX 101: LOSS OF SERVICE : Reference 22266 : Issue 5 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 22266   Issue : 5  
  Detected Date: 11/09/2009   Detected Time: 16:36  
  Start Date: 11/09/2009   Start Time: 16:30  
  Anticipated Clear Date: 11/09/2009   Anticipated Clear Time: 23:30  
     
  Incident Headline: : NEWCASTLE MUX 101: LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Service has been restored as of 20:30, we are now monitoring for a stability period of 3 hours.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
019120019121019122019123019124
019126019122019123
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 11/09/2009 21:16

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