Broadband Incident Report : : BIRMINGHAM5 EDGE SWITCH ROUTER 6 : LOSS OF SERVICE : Reference 37943 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	37943		Issue :	FINAL
	Detected Date:	23/10/2012		Detected Time:	18:09
	Start Date:	23/10/2012		Start Time:	18:08
	Actual Clear Date:	23/10/2012		Actual Clear Time:	18:19
	Incident Headline:	: BIRMINGHAM5 EDGE SWITCH ROUTER 6 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service has been restored as of 18:19 a reboot of software. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01162 01189 012121 012123 01239 01242 01252 01270 01275 01285 01291 01299 01329 01348 01364 01367 01384 01425 01455 01460 01494 01495 01527 01548 01554 01594 01604 01633 01654 01656 01726 01761 01785 01792 01793 01794 01798 01803 01805 01834 01865 01889 01902 01922 01926 01929 01963 0247626 0247659 0247660 0292089 14256 0247659
	Duration:	0 days 00 hours 11 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.