Broadband Incident Report : : EDINBURGH5 EDGE SWITCH ROUTER 4 : LOSS OF SERVICE : Reference 37910 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	37910		Issue :	FINAL
	Detected Date:	23/10/2012		Detected Time:	15:19
	Start Date:	23/10/2012		Start Time:	15:19
	Actual Clear Date:	23/10/2012		Actual Clear Time:	15:29
	Incident Headline:	: EDINBURGH5 EDGE SWITCH ROUTER 4 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service has been restored as of 15:29 by completing a software restart. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01162 01163 01205 01207 01224 01234 01259 01261 01280 01283 01284 01294 01295 013122 013144 013145 013147 013153 013155 013156 013165 013166 01325 01334 01343 01353 01356 01357 01358 01360 01362 01382 01383 01387 01388 01406 014156 014158 014187 014188 014195 01429 01438 01450 01455 01462 01467 01471 01487 01505 01506 01509 01525 01529 01530 01539 01542 01553 01555 01563 01573 01582 01586 01592 01595 01604 01629 01636 01661 01665 01670 01698 01733 01738 01750 01754 01763 01764 01767 01771 01775 01778 01780 01786 01793 01796 01803 01827 01832 01842 01852 01856 01858 01880 01888 01890 01899 01908 019142 019143 019146 019148 019149 019152 01926 01933 01935 01945 01946 01949 01954 0283083 0283754 0284062 0284066 0284125 0284176 0284461 0284483 0287083 0287139 0287141 0287181 0287962 0288284 0288556 0288772 0288775 0288954 0289020 0289041 0289048 0289058 0289059 0289087 0289091 0289127 0289145 0289146 0289147 0289185 0289752 0289145 0289146
	Duration:	0 days 00 hours 10 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.