Broadband Incident Report : : ILFORD EDGE ROUTE SWITCH 5 : LOSS OF SERVICE : Reference 37842 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	37842		Issue :	FINAL
	Detected Date:	23/10/2012		Detected Time:	11:03
	Start Date:	23/10/2012		Start Time:	10:59
	Actual Clear Date:	23/10/2012		Actual Clear Time:	11:09
	Incident Headline:	: ILFORD EDGE ROUTE SWITCH 5 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service has been restored as of 11:09; after the services were failed over. Root cause analysis under investigation with vendor. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01206 01223 01227 01245 01255 01268 01277 01279 01303 01304 01322 01342 01353 01362 01371 01376 01379 01394 01449 01473 01493 01502 01603 01621 01622 01634 01689 01702 01732 01795 01797 01842 01843 01892 01953 01959 01992 0203203 0203247 0203259 0207055 0207250 0207251 0207253 0207287 0207336 0207366 0207434 0207437 0207473 0207474 0207476 0207490 0207494 0207511 0207608 0207734 0208295 0208299 0208305 0208309 0208316 0208317 0208320 0208331 0208333 0208465 0208467 0208468 0208469 0208613 0208650 0208658 0208659 0208676 0208691 0208692 0208693 0208694 0208776 0208778 0208836 0208854 0208855 To Fo 0208778 0208836 0208854 0208855
	Duration:	0 days 00 hours 10 minutes

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