Broadband Incident Report : : FARADAY3 EDGE SWITCH ROUTER 12 : LOSS OF SERVICE : Reference 37963 : Issue INITIAL/FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	37963		Issue :	INITIAL/FINAL
	Detected Date:	23/10/2012		Detected Time:	19:55
	Start Date:	23/10/2012		Start Time:	19:55
	Actual Clear Date:	23/10/2012		Actual Clear Time:	19:57
	Incident Headline:	: FARADAY3 EDGE SWITCH ROUTER 12 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service has been restored as of 19:57; by completing a reboot of software. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01204 01206 01227 01229 01244 01245 01248 01253 01257 01268 01274 01282 01284 01298 01375 01394 01424 01432 01449 01457 01473 01474 01492 01493 015120 015122 015125 015127 015128 015129 015133 015134 015142 015147 015148 015149 015160 015162 015163 015164 015172 015173 015192 015193 015194 01524 01530 01539 01565 01584 01603 016127 016128 016142 016162 016163 016165 016166 016176 016179 016186 016195 01621 01663 01686 01692 01695 01697 01702 01706 01727 01743 01772 01787 01793 01797 01825 01843 01925 01928 01942 01946 01952 01953 01970 0203075 0203219 0203232 0203254 0203417 0207064 0207095 0207213 0207223 0207224 0207228 0207231 0207232 0207236 0207237 0207246 0207248 0207252 0207274 0207326 0207329 0207346 0207350 0207394 0207486 0207487 0207489 0207585 0207733 0207737 0207738 0207740 0207771 0207787 0207801 0207884 0207924 0207935 0207978 0208221 0208245 0208257 0208361 0208447 0208503 0208519 0208522 0208534 0208536 0208555 0208672 0208682 0208696 0208767 0208800 0208855 0208882 0208886 0208920 LLCL0
	Duration:	0 days 00 hours 02 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.