Tuesday, October 23, 2012

Broadband Incident Report : : ILFORD EDGE ROUTE SWITCH 4 : LOSS OF SERVICE : Reference 37871 : Issue INITIAL/FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 37871   Issue : INITIAL/FINAL  
  Detected Date: 23/10/2012   Detected Time: 12:41  
  Start Date: 23/10/2012   Start Time: 12:41  
  Actual Clear Date: 23/10/2012   Actual Clear Time: 12:43  
     
  Incident Headline: : ILFORD EDGE ROUTE SWITCH 4 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.
 
  Closure Details: Service has been restored as of 12:43 by completing a software change: This notification provides the details of the end users who were potentially impacted by an incident which has already been resolved BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0120601223012270124501255
0126301277012790130301328
0136201375013760137901424
0147301493015020150801553
0160301621016220163401692
0170201708017280173201760
0178701795017990184201843
01892019530198602030690203229
02032340203489020700102070680207093
02075100207515020751702075310207536
02075370207538020771902079870208211
02082160208265020829202083100208311
02083120208320020834002083410208342
02083470208348020835502083640208366
02083670208372020837402084420208443
02085030208550020855102088040208805
0208851020885702380600238069LLLN0
02380600238069
 
  Duration: 0 days 00 hours 02 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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