Broadband Incident Report : : EDINBURGH5 EDGE SWITCH ROUTER 8 : LOSS OF SERVICE : Reference 37974 : Issue INITIAL/FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	37974		Issue :	INITIAL/FINAL
	Detected Date:	23/10/2012		Detected Time:	20:52
	Start Date:	23/10/2012		Start Time:	20:52
	Actual Clear Date:	23/10/2012		Actual Clear Time:	20:53
	Incident Headline:	: EDINBURGH5 EDGE SWITCH ROUTER 8 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service has been restored as of 20:53; by completing: a remote reset of hardware. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01224 01236 01241 01261 01292 01294 013122 013126 013131 013133 013134 013144 013145 013146 013147 013153 013155 013156 013162 013165 013166 01333 01334 01339 01360 01382 01387 014125 014133 014134 014135 014156 014157 014158 014163 014176 014177 014188 01434 01436 01445 01450 01461 01463 01466 01475 01501 01506 01539 01563 01577 01592 01620 01631 01667 01670 01683 01698 01750 01779 01807 01856 01866 01880 01900 019121 019124 019127 019128 019137 019142 019143 019146 019148 019149 01950 01955 0282075 0283882 0283888 0284176 0287772 0287776 0287940 0288283 0289442 0289447 0287776 0287940
	Duration:	0 days 00 hours 01 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.