Broadband Incident Report : : KINGSTON EDGE ROUTE SWITCH 4 : LOSS OF SERVICE : Reference 37828 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	37828		Issue :	FINAL
	Detected Date:	23/10/2012		Detected Time:	10:05
	Start Date:	23/10/2012		Start Time:	09:57
	Actual Clear Date:	23/10/2012		Actual Clear Time:	10:33
	Incident Headline:	: KINGSTON EDGE ROUTE SWITCH 4 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service has been restored as of 10:33 by completing: a remote reset of software. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01179 01189 01233 01243 01273 01276 01293 01297 01303 01306 01342 01403 01428 01435 01444 01473 01483 01580 01726 01737 01798 01803 01892 01903 01932 01934 0203118 0203166 0203186 0203231 0203232 0203251 0203253 0203274 0203489 0203609 0208230 0208241 0208254 0208269 0208287 0208288 0208293 0208305 0208332 0208333 0208334 0208342 0208350 0208351 0208355 0208362 0208363 0208364 0208366 0208367 0208372 0208395 0208439 0208473 0208480 0208482 0208488 0208538 0208582 0208605 0208607 0208641 0208642 0208643 0208644 0208647 0208655 0208661 0208662 0208664 0208669 0208670 0208674 0208676 0208677 0208678 0208680 0208681 0208686 0208688 0208696 0208715 0208722 0208744 0208755 0208760 0208761 0208766 0208769 0208770 0208773 0208835 0208853 0208858 0208867 0208870 0208874 0208875 0208877 0208891 0208892 0208893 0208894 0208898 0208915 0208940 0208943 0208948 0208973 0208977 0238081 LLLS0 LLSD0 LLTH0 0208977 0238081
	Duration:	0 days 00 hours 36 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.