Wednesday, October 24, 2012

Broadband Incident Report : : KINGSTON EDGE ROUTE SWITCH 12 : LOSS OF SERVICE : Reference 38080 : Issue INITIAL/FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 38080   Issue : INITIAL/FINAL  
  Detected Date: 24/10/2012   Detected Time: 14:26  
  Start Date: 24/10/2012   Start Time: 14:24  
  Actual Clear Date: 24/10/2012   Actual Clear Time: 14:25  
     
  Incident Headline: : KINGSTON EDGE ROUTE SWITCH 12 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.
 
  Closure Details: Service automatically restored at 14:25 BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0122701245012550126301268
0127901283013280135901376
0139401473014740150801553
0158001603016220163401666
0170201728017600178701795
0179701920019530197801986
020304402086410208644
 
  Duration: 0 days 00 hours 01 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

No comments: